Viber Banking We are now on Nepal’s most popular messaging platform – Viber. Connect to us in Viber through the Laxmi Bank Public Account for the most convenient way to access your account information at no additional charge. Frequently Asked Questions What is Laxmi Bank Viber Banking? Laxmi Bank VIber Banking is a digital banking technology that allows you to enjoy various services by interacting with the Bank directly through your personal Viber account, which is available for free from Google Play Store and App Store. How do I use Viber Banking? You will need to simply start a conversation with the bank’s Public Account to use the various services in Viber Banking. Start a one-on-one conversation with the Bank by sending a ‘Hi’ or ‘Hello’ message to the bank. You will promptly receive a response and the interactive menus will become available to you. Tap the corresponding menu buttons at the bottom to use Viber Banking. What features does Laxmi Bank Viber Banking have? With Viber Banking you may know: Your account information, balance and mini statement Branch Details ATM Details Banking Hour Forex Rates Services, Promotion and Notices Bank’s Social Networks Option to send your feedback Are there any charges applied for this service? Viber Banking does not apply any charges. Available Services Mobile Money Subscriber Everyone Else General Information Branch Information ✓ ✓ ATM information - Address/ Location Map ✓ ✓ Banking Hours ✓ ✓ Forex Rates ✓ ✓ Notices - Public notices and important updates or changes ✓ ✓ Promotion/Offers - Information new products/services and schemes from the bank ✓ ✓ Socials - Direct Link to Laxmi Bank Facebook Page ✓ ✓ Feedback - Send feedback directly to the bank ✓ ✓ FAQ - On Viber Banking Saving ✓ ✓ Account Information Basic Information - All of your accounts ✓ ✘ Balance Inquiry - Account Balance ✓ ✘ Mini Statement - Shows your last five transaction ✓ ✘ (*) Everyone Else = (a) Non-Laxmi Bank Customer (b) Laxmi Bank Customer without a Mobile Money subscription.